Frequently Asked Questions

IV therapy is often considered more effective than just drinking water and taking oral vitamins due to its direct delivery system. When you receive an IV treatment, essential nutrients, vitamins, and hydration bypass the digestive system and are infused straight into your bloodstream. This method allows for higher concentrations of nutrients to be delivered to your body's cells without being diminished or delayed by the digestion process. Consequently, this can result in faster and more effective absorption, providing immediate benefits and ensuring that your body receives the full impact of the treatment, which can be especially beneficial for those with absorption issues or when an immediate therapeutic response is needed. With IV therapy, you get a precise, targeted solution that's tailored to your specific health needs, which oral intake simply can't match in terms of efficiency and effectiveness.

The frequency of IV hydration treatments depends on several factors, including your individual health needs, lifestyle, and specific wellness goals. Generally, IV hydration is safe to receive on a weekly basis for most individuals. However, some may benefit from more or less frequent treatments.

For those seeking hydration support due to intense physical activity or as part of a wellness routine, a weekly or bi-weekly schedule might be ideal. If you're using IV hydration for recovery purposes, such as post-event recovery or hangover relief, treatments may be best utilized on an as-needed basis.

It's important to consult with a healthcare professional before starting any regular IV hydration treatments, especially if you have any underlying health conditions or are taking medication. Our trained staff can also provide personalized recommendations based on your specific health and wellness needs.

Remember, while IV hydration therapy can be beneficial, it's not a substitute for a healthy lifestyle. Regular intake of water, a balanced diet, and appropriate exercise are fundamental for maintaining optimal hydration and overall health.

At purelyIV, our commitment goes beyond mere transactions; we're dedicated to enhancing your well-being for the long haul. We focus on nurturing strong relationships with our clients to deeply understand and effectively support your journey towards achieving personal wellness goals. This client-centered approach ensures that as we cater to your health aspirations, the success of our business naturally follows.

Customer service isn't just a practice at purelyIV; it's a principle we live by. Embracing hospitality as a core value, we ensure our team is well-versed in delivering exceptional experiences, guided by the principles from "Unreasonable Hospitality" by Will Guidara. It's our mission to make every interaction with us joyful and memorable.

When it comes to our IV therapies, we never cut corners. Apart from one specialized treatment, all our IV bags are 1-liter infusions filled with premium-grade vitamins, minerals, and medications. We source these from established and reputable 503b pharmacies, guaranteeing the highest quality in every drip. What makes us different is our unwavering dedication to you, your health, and an unforgettable service experience with purelyIV.

Your IV treatment will be administered by a licensed and experienced healthcare professional who is thoroughly trained in IV therapy. Our team comprises registered nurses and nurse practitioners who prioritize safety and comfort while delivering the highest standard of care. They are adept at ensuring a smooth and gentle IV insertion and will monitor your treatment throughout, ensuring you receive the full benefits in a safe and professional manner. At PurelyIV, we are committed to providing you with a skilled professional to make your IV therapy session as comfortable and effective as possible.

The duration of IV therapies usually ranges from 45 minutes to an hour, depending on the specific treatment. However, there is an exception for NAD+ IV therapy, which require a longer duration of 2-4 hours. The reason for this extended timeframe is that NAD+ needs to be infused at a slower rate to ensure optimal delivery and absorption.

For your initial appointment, it is recommended to allocate an additional 10-15 minutes to accommodate a consultation. This allows the healthcare provider to discuss your specific needs, answer any questions you may have, and ensure that the treatment plan is tailored to your needs.

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the practitioner's day that could have been filled by another patient. As such, we require 24 hour notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a $100 cancellation fee to the card on file.

IV fluids remain in your body until they are no longer needed. Once you are adequately hydrated, the excess fluids are eliminated as urine. The duration of this process is influenced by factors such as the level of dehydration before the IV therapy and the efficiency of your kidneys. Mild dehydration can result in faster elimination of fluids compared to moderate dehydration.

IV hydration is faster than consuming water orally because the fluids are directly delivered into your bloodstream. Once your body has absorbed the necessary components from the IV fluid, you may experience the benefits of being fully hydrated and having a restored electrolyte balance. These effects, including a boost in energy, can last for three to four days after the treatment.

While it's rare, some individuals may experience mild nausea or discomfort during or after an IV treatment. However, our trained medical professionals take precautions and use techniques to minimize the likelihood of such side effects. It's important to communicate any concerns or previous experiences with nausea to our staff before your treatment. Should you experience any discomfort during the IV therapy, please inform our team immediately, as they can make adjustments to ensure your comfort and well-being.

Absolutely! You are free to eat and drink as desired before, during, and after your IV treatment. We understand that our clients may have different preferences and needs when it comes to nourishment during the infusion process. Whether you prefer to have a meal, snack, or hydrate with beverages, you are welcome to do so. Our main objective is to ensure your comfort and well-being throughout the IV treatment, and accommodating your dietary preferences is an important part of that. So, feel free to enjoy your food and drinks at your convenience.

For pregnant individuals considering IV treatment, it is crucial to first consult with your doctor. While IV therapy can offer hydration and essential nutrients, each person's health needs are unique, especially during pregnancy.

If your doctor determines that IV therapy is safe for you, purelyIV will require a written doctor's note before administering any treatments to ensure the utmost care and safety for both you and your baby. Our priority is to support your well-being with the highest standards of medical oversight and personalized care.

Most people find IV treatments to be relatively painless, aside from the initial pinch during needle insertion. Our skilled healthcare professionals are trained to make the process as smooth and gentle as possible, using techniques that minimize discomfort. Once the IV is in place, the treatment should be pain-free. We prioritize your comfort throughout the session, ensuring a calm and soothing experience. If you have concerns or a low pain threshold, let us know, and we will take extra steps to enhance your comfort.

We collect detailed information about your medical history through our thorough intake forms. These forms serve an essential purpose as they allow us to understand your medical history comprehensively. It is crucial that you provide accurate information to the best of your knowledge on these forms.

During your IV treatment, our medical staff will closely monitor your condition, especially in the early stages. Allergic reactions typically occur soon after exposure to an allergen. With our vigilant monitoring, any signs of an allergic reaction will be promptly identified.

In the rare instance that you do experience an allergic reaction, please be assured that our highly trained medical providers are equipped to handle it efficiently. They carry necessary medications like Benadryl and Epinephrine to address allergic reactions swiftly and effectively. These medications can help alleviate the symptoms and provide immediate relief.

Please remember that your safety and well-being are of utmost importance to us. By collecting detailed information about your medical history and maintaining a vigilant approach, we aim to minimize any risks and ensure a safe and comfortable IV treatment experience.

A 503B compliant pharmacy, also known as an FDA outsourcing facility, is a type of compounding pharmacy that prepares medications on a large-scale, mass-production level. This classification was established under the Compounding Quality Act passed in 2013. These pharmacies are distinct from traditional drug manufacturers as well as from other compounding pharmacies, such as those classified under 503A.

Key aspects of 503B pharmacies include:

1. Regulation and Oversight:

503B pharmacies are directly regulated by the FDA and must comply with Current Good Manufacturing Practices (cGMP) guidelines. These guidelines are stringent and are the same ones followed by pharmaceutical manufacturers. This compliance ensures a high level of quality and safety in the medications produced.

2. Production Scale:

Unlike 503A pharmacies, which are limited to compounding drugs according to specific patient prescriptions, 503B pharmacies can manufacture large batches of medications. This capability allows them to potentially reduce the per-unit cost of medications.

3. Office Use Medications:

503B pharmacies are the only compounding pharmacies authorized to produce medications for office use, meaning they can supply compounded medications for administration in healthcare facilities like hospitals and clinics without patient-specific prescriptions.

4. Quality Assurance and Testing:

These pharmacies are required to test every batch of medication for endotoxin, sterility, and potency. They also have the capability to offer extended beyond-use dates due to the rigorous testing performed under cGMP.

5. Role in Addressing Drug Shortages:

503B pharmacies can play a significant role in mitigating drug shortages by stepping in to boost the production of medications affected by shortages, thereby increasing their availability.

6. Market Reach:

Unlike 503A pharmacies, which are restricted to selling their products within state borders, 503B pharmacies can distribute their products nationwide, allowing for a broader market reach.

7. Unique Preparations:

These pharmacies are equipped to compound special preparations for patients, offering both sterile and non-sterile compounded medications, including intramuscular injections, intravenous medications, and ointments.

8. Patient and Healthcare Provider Benefits:

503B pharmacies offer medications that may be unavailable commercially, providing healthcare providers with more options for patient care, especially for those with unique medication needs.

The establishment of 503B pharmacies represents an effort to enhance patient safety and care by ensuring that compounded medications meet high quality and safety standards similar to those required of pharmaceutical manufacturers source1 source2 source3.

Absolutely! We encourage you to have a friend join you for an IV treatment. In fact, we offer special discounts when you book appointments for two or more people at the same time and location.

To take advantage of this offer, please contact us, and we will gladly assist you in scheduling an appointment for you and your friend(s). We look forward to providing a relaxing and rejuvenating experience for both of you.

It is essential that you complete the intake forms before your appointment. These forms will collect the necessary information and consent required for us to proceed with your appointment efficiently.

Additionally, please ensure that you have a comfortable seating arrangement available for both yourself and your medical provider during the treatment. Finally, it may be beneficial to have a sweater or blanket with you, as some individuals may feel a slight chill when the fluids are administered.

We only treat persons 18 years and older.

Certainly! We specialize in accommodating groups of all sizes and varieties for various occasions:

Bachelor/Bachelorette Parties

Wedding Receptions

Office Events

Sporting Events

Girls/Boys Night Out

Day After The Party

And many more...

We provide special discounts for all types of events and groups, ensuring that your experience is both enjoyable and affordable. Whatever the occasion, we are here to cater to your group's IV therapy needs.

Please contact us for details!

Absolutely! We specialize in providing IV therapy services for corporate events and programs. We would be delighted to discuss how we can cater to your company's specific IV therapy needs. Please feel free to reach out to us so that we can begin exploring ways to assist your organization in the best possible manner.

We accept:

Cash

Most Major Credit Cards

PayPal

Venmo

We also have financing available through Cherry

Unfortunately, insurance does not currently cover IV therapy.

Yes! You may use FSA and HSA cards for your IV Treatments and boosters.

To ensure the smooth running of our appointment schedule and to protect against late cancellations and no shows, we kindly request a credit card to be provided when making an appointment. Please note that your card will not be charged at the time of booking the appointment. Instead, the card will only be charged under the following circumstances: upon the delivery of your treatment, in the event of a cancellation within 24 hours of your appointment, or if you fail to show up for your appointment.

This policy allows us to allocate our resources effectively and provide the best possible service to all our clients. We greatly appreciate your understanding and cooperation in maintaining a fair and efficient appointment system.

We are pleased to inform you that there are no additional travel fees for our primary area of service (Oakland county and Macomb counties). The cost of the IV treatment includes our travel to these locations.

However, we do service the greater Detroit area outside of our primary service area for a travel fee. The travel fee is a function of the distance we must travel and the time of day/time.

Please contact us to discuss your location, and we will provide you with the necessary information regarding any potential travel fees. We strive to provide transparent pricing and exceptional service to all our clients.

Yes! Gift cards are available. You will find the link in the top right of our website or you can click here

We understand that every situation is unique, and we will make every effort to accommodate your needs, even outside of our defined hours. The possibility of scheduling an appointment outside of our regular hours will depend on the availability of our staff. To explore this option further and discuss the details, please reach out to us directly. We will be happy to work with you to find a suitable appointment time that fits your schedule.

Yes, we do same day appointments.

As a mobile service, we are equipped to provide your IV treatment in a wide range of locations, as long as there is a comfortable space available for both you and our medical provider(s) to sit.

Here are some examples of where we can offer our services:

Home

Office

Gym

Hotel Room

Dorm Room

Private Parties

Wedding Receptions

Indoor/Outdoor Events

If you are interested in arranging IV treatments for group events or parties, please give us a call, and we will be more than happy to make the necessary arrangements to accommodate your needs.

We presently service the following areas:

Oakland county and Macomb county. We do service outside those areas for a travel fee. For group events (> 2 people) outside of our service area, but still w/in the greater Detroit area, we waive the travel fee. Contact us for details.